- Write a paper info sheet and include with your device
- Be sure to include your device passcode.
- Problem with device
- Full name
- Email address
- Contact phone number
- Return address NO PO BOX it will be signature required delivery
Send to below address
125 ward street
Hamilton 3204 New Zealand
What happened after we received your package?
A soon we received your device a job number/ticket will be created for your repair. Once your device is entered in the system, you will receive automatic updates to your email
Once the repair is tested and fixed. You will be informed via email or phone call.
You can pay with your credit card on the phone or you will be provided bank account number.
Once the payment is completed we will send your device.
Note some of the devices will be charged $30 diagnostic fee.